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 문제

When attempting to link the knowledge base from Confluence in JIRA Service Desk, Settings->Confluence KB->Link to a Knowledge Base and Select Confluence in the drop down, when the attempt to select as space the following error occurs: 

{"status-code":500,"stack-trace":"java.lang.NullPointerException\n\tat 
com.atlassian.confluence.plugins.rest.entities.builders.SpaceEntityBuilder.getSpaceIdFromSpaceDescriptionId(SpaceEntityBuilder.java:98)\n\tat com.atlassian.confluence.plugins.rest.entities.builders.SpaceEntityBuilder.build(SpaceEntityBuilder.java:65)\n\tat com.atlassian.confluence.plugins.rest.service.DefaultRestSearchService.toSearchResultEntity(DefaultRestSearchService.java:270)\n\tat com.atlassian.confluence.plugins.rest.service.DefaultRestSearchService.toSearchResultEntityList(DefaultRestSearchService.java:259)\n\tat com.atlassian.confluence.plugins.rest.service.DefaultRestSearchService.makeSearchResultsEntityList(DefaultRestSearchService.java:219)\n\tat com.atlassian.confluence.plugins.rest.service.DefaultRestSearchService.fullSearch(DefaultRestSearchService.java:214)\n\tat com.atlassian.confluence.plugins.rest.resources.SearchService.doSiteSearch(SearchService.java:133)\n\tat com.atlassian.confluence.plugins.rest.resources.SearchService.doSearch(SearchService.java:104)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)\n\tat sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:497)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$1.intercept(DispatchProviderHelper.java:100)\n\tat 

 

 진단

Diagnostic Steps

  • There are no issue with the application link

원인

This is caused by a corrupted index in Confluence side

 해결방법

Rebuild the Search Index in Confluence.

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