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 문제

Browsing to ServiceDesk Project

The following appears in the user interface:

Technical details
Log's referral number: ac49db5b-c81a-4b86-b5e9-4aa9130fc2e7
Cause
Referer URL: http://10.60.5.112:6704/SDS-11198/secure/BrowseProjects.jspa?selectedCategory=all&selectedProjectType=service_desk
java.lang.RuntimeException: This is a Service Desk project, but we were unable to load the Service Desk project context. It may be possible to fix this error by converting this project to a different project type, and then converting it back to Service Desk.
java.lang.RuntimeException: This is a Service Desk project, but we were unable to load the Service Desk project context. It may be possible to fix this error by converting this project to a different project type, and then converting it back to Service Desk.
	at com.atlassian.servicedesk.project.internal.web.sidebar.ServiceDeskSidebarContentRendererImpl.render(ServiceDeskSidebarContentRendererImpl.java:83) [?:?]
	at com.atlassian.jira.projects.sidebar.ProjectSidebarRendererImpl.render(ProjectSidebarRendererImpl.java:81) [?:?]
	at com.atlassian.jira.projects.page.ProjectPageRenderer.getPageHtml(ProjectPageRenderer.java:107) [?:?]
	at com.atlassian.jira.projects.page.ProjectPageRenderer.render(ProjectPageRenderer.java:94) [?:?]
	at com.atlassian.jira.projects.page.ProjectPageRenderer.renderWithSidebar(ProjectPageRenderer.java:62) [?:?]
	at com.atlassian.jira.projects.page.ProjectPageServlet.getRenderResult(ProjectPageServlet.java:152) [?:?]
	at com.atlassian.jira.projects.page.ProjectPageServlet.renderItem(ProjectPageServlet.java:135) [?:?]
	at com.atlassian.jira.projects.page.ProjectPageServlet.doGet(ProjectPageServlet.java:105) [?:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:618) [servlet-api.jar:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [servlet-api.jar:?]
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42) [atlassian-plugins-servlet-4.0.4.jar:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [servlet-api.jar:?]
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52) [atlassian-plugins-servlet-4.0.4.jar:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [servlet-api.jar:?]

 임시방법

Change the project type to something else and change it back to ServiceDesk again:

 Navigate to:

  1. JIRA Administration
  2. Projects
  3. Identify the problematic project
  4. Click on Change Project Type
  5. Change the project type to Business or Software
  6. Click Change
  7. Click on the problematic project Change Project Type button again and change it back to ServiceDesk

 

 

 

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